Welcome

Thank you so much for visiting hi tree! I have been creating woodland inspired toys, textiles and accessories since 2008. Everything you see in my shop is my own original design and is made with my own two hands.

Payments

Payment methods include: Paypal, Visa, Mastercard, American Express, and Discover.
If you're having trouble processing payment, please contact me, I am here to help!

TO ALL INTERNATIONAL CUSTOMERS: additional customs duties/tariffs/taxes may apply to your order. Every country is different, so please speak with your mail service if you have any questions.

Note to customers in California: there will be a 9% sales tax addition to your purchase total.

Shipping

If your order is a gift going directly to the recipient, I can include a personal message card from you for no extra charge. If you would like this service please let me know what you would like me to write (to fit on a postcard) in the "message to seller" during checkout.

Please feel free to contact me with any questions, etc. concerning your order.
I ship almost exclusively through the United States Postal Service. All domestic shipments include delivery confirmation.

Refunds

If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.

Additional

hi treeĀ® is a registered trademark

Hi Tree reserves the right to refuse a sale to anyone with a history of abusive feedback and/or malicious behavior towards other Etsy members.

Legal imprint